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Customer Service in IT Services

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Vivian Lee
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HIPAA Technology Services

The Health Insurance Portability and Accountability Act (HIPAA) was passed by Congress in 1996. This was the first time that generally accepted standards for the security and protection of health information were brought into existence. In 2009, HITECH
Jess Watters
Jessica Watters
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Count the Total Number of Incoming Emails Per Day in Outlook

How many emails do you think you receive per day? 100? 200? Curious to know exactly how many emails you are receiving each day … Well find out using this little tip! 1. In Outlook, right-click the Search Folders under the email account that you want
Jess Watters
Jessica Watters
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Microsoft Office 365 – Outlook Web Access

Start using Outlook Web App for email and calendars Office 365 includes Outlook Web App so you can get to your email whenever you are online, even if you are away from your desk or using your mobile phone or tablet. To get to Outlook Web App, sign in t
Jess Watters
Jessica Watters
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How to Set Advanced Document Properties in Word

Microsoft Word allows a user to store several types of advanced properties related to your document. Some of these properties are displayed on the “Info” screen and you can change these properties. Microsoft Office 2013 was used in this demonstration.
Jess Watters
Jessica Watters
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Add a Date Picker to your Word Document

To add a Date Picker (a clickable calendar) to your document, from the Developer tab, click the Date Picker Content Control in the Controls group. If the Developer tab is not displayed in the Ribbon, turn it on by clicking File, Options, Customize Ribb
Jess Watters
Jessica Watters
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Create AutoText for Frequent Responses in Outlook

Find the “model text” that you want to use as the AutoText entry and copy it into your Windows clipboard (CTRL+C) (this could be a frequent paragraph or short phrase that you type often in numerous responses. Draft a new email and paste it into the bod
Jess Watters
Jessica Watters
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