Obviously, the importance of customer service in IT services cannot be overstated. While technical expertise and innovative solutions are crucial, exceptional customer service plays a vital role in ensuring the success and satisfaction of clients. Let’s delve into why prioritizing customer service is paramount for IT service providers and how it benefits both businesses and
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[March 28, 2024] – Airiam, a leader in cybersecurity and resilience solutions has today announced its partnership with an innovative Managed Detection and Response (MDR) provider, UnderDefense, to set a new benchmark for cyber resilience in businesses. This union strives to achieve real continuous Resilience and Managed Detection & Response. Leveraging Airiam’s superior Incident Recovery
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March 22, 2024 – Airiam, a leader in cybersecurity and resilience solutions, is thrilled to announce its strategic alliance with White Knight Labs, a leading provider of cybersecurity solutions. This collaboration is geared towards providing businesses with comprehensive and scalable cybersecurity solutions, aimed at addressing the escalating threat landscape. White Knight Labs, a cybersecurity consultancy
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As the season gets warmer, travel season gets bigger. We look for reputable websites and try to book flights, cars, and hotels as quickly and safely as possible. However, as much as we try to avoid scams, scammers search us out. For example, there have been reports of credit card phishing from Expedia. How Expedia
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In our latest podcast, Basics of Cybersecurity and What You’re Securing, we interviewed Pat Gorman, a seasoned cybersecurity professional. With over 18 years in IT, he shares valuable insights for aspiring professionals. Pat excels in team management, network/server operations, and cybersecurity. Skilled in team motivation and compliance enforcement, Pat excels in security testing using
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Episode Summary In this episode, Pat Cannon, Field CTO at US Signal, joins Art Ocain. With 10+ years of Cloud Architecture experience at US Signal, Pat gives us great insight on what US signal offers, how partnering with Airiam helps improve both companies’ services, and why he is excited to work with Airiam! US
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New Year New Cyber Resolutions As we step into the 2024, we start setting resolutions for personal growth and well-being, as we do every year. However, this year, let’s broaden our commitment beyond just personal goals. Drawing parallels between individual resolutions and cybersecurity can fortify our digital lives and ensure a safer online experience. Shed
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The Grinches Who Stole Data: Guarding Against Holiday Cyber Attacks He’s a mean one, Mr. Grinch. Cyber grinches are on the prowl, looking to steal more than just your holiday joy. As we exchange festive greetings and share goodwill, it’s crucial to be vigilant against the lurking threats of cyber attacks that tend to spike
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Frosty the Snowman was a fairytale they say, but cyber threats and threat actors are very, very real. Our digital defense systems might need a touch of magic to ward off the evolving dangers in the cyber realm. Building a robust firewall, alongside other security measures, can be the key to protecting our digital existence.
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As many of us are decorating our homes to embrace the festive spirit, we might be investing in the latest smart home devices to make our lives more convenient. However, with the convenience of smart technology comes the responsibility of ensuring the security of these devices. The new holiday robbers are actually holiday hackers! So,
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